Log in to your Heartland Retail account and go to Settings > Credit Cards > Location, selecting the location in which you are using your new device. In order to start processing transactions with Heartland, you need to activate it in your account.ġ. Make sure your device is plugged in to a power source and is connected to your store's network, either via ethernet cable or wifi (depending on the device). Press the down-arrow, select DNS IP, and verify that it matches the network’s DNS IPs. Select Gateway IP and verify that it matches the existing network’s Gateway IP. Securely and invisibly holds the terminal in place Tilts 140° and swivels 330° Includes pole mount with adhesive pad Pole Part ASS30121 Plate Part CST00132 Made of black composite plastic material Terminal is not included.
Select IP Address and verify that it is compatible with the existing network’s - constraints. Description Specifications Reviews Product Features: 7' high pole mount with custom back plate designed for the PAX S300. Select LAN Type and confirm that it is set to Static. Press the down-arrow again and select LAN Parameters. 3) Look for the TEST button on the device’s screen and.
#Pax s300 credit card terminal password
Note The default password is 9416557, if this is not correct please contact your provider. 2) Using the keypad, type the password, then press Enter (green button). Press the on-screen down-arrow and select Communication. 1) From the Genius splash screen, press the ‘0’ key 3 times on the keypad. To enter the main menu on the PAX, simultaneously press FUNC + 1.Įnter the device password and press the green confirmation button on the keypad. You will need to configure the PAX S300 device to connect to the site’s existing internet network.Ĭonnect the PAX device to the network router/switch via Ethernet cable. If you have any questions or concerns regarding the PAX device, please email them to or call 1.888.909.8498.Ĭonnecting the S300 to your Internet Network If you do not set them at this level, your settings will be overwritten by any downloads. We recommend you make any adjustments to the device at the BroadPOS/PAXStore level to ensure that, if the device’s firmware is ever updated or changed, those updates will include the site-specific settings. PAX devices are set up in BroadPOS or PAXStore with a pre-configured template for Heartland Retail. The merchant must be processing with Heartland Payments Systems.
The merchant account must have a Heartland Processing MID in Salesforce to You must add an S300 SKU to an opportunity in Salesforce. If you do not set them at the PAXStore level, your settings will be overwritten by any downloads. We recommend you make any adjustments to the device at the PAXStore level to ensure that, if the device’s firmware is ever updated or changed, those updates will include the site-specific settings. To function properly, the PAX S300 must be loaded with a Special PAXStore template for Heartland Retail.
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